FAQ´s

1. What is BeautyByDesign?
BeautyByDesign is a brand dedicated to providing essential and trendy tools for skincare and haircare. We focus on offering innovative, high-quality products that help you enhance your natural beauty effortlessly.

2. Do you sell liquids, creams, or other beauty products?
No, we exclusively offer tools and devices for skincare and haircare. Our collection includes products designed to complement and elevate your existing beauty routine.

3. Are your products suitable for all skin and hair types?
Yes, our tools are carefully designed to cater to a wide range of skin and hair types. Each product is crafted with versatility and effectiveness in mind.

Shipping & Orders

4. Where do you ship?
We ship worldwide! Shipping times and costs vary depending on your location. You can find more details at checkout.

5. How long does shipping take?
Orders are typically processed within 1–2 business days. Delivery times depend on your location and chosen shipping method. You will receive a tracking number once your order has shipped.

6. Can I change or cancel my order after it has been placed?
If you need to make changes to your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request.

Returns & Exchanges

7. What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you’re not satisfied with your purchase, contact us to initiate the return process. Please note that shipping fees are non-refundable.

8. What if my product is damaged or defective?
If you receive a damaged or defective item, please contact our support team within 7 days of receiving your order. We’ll arrange for a replacement or refund.

Product Care & Usage

9. How do I clean and maintain my tools?
Each product comes with detailed care instructions. We recommend cleaning your tools after each use to ensure their longevity and hygiene.

10. Do your tools require batteries or charging?
Some of our products are rechargeable, while others may require batteries. Please check the product description for specific details and included accessories.

Contact Us

11. How can I reach your customer support?
We’re here to help! You can contact us via email at support@beautybydesign.com or use the contact form on our website.

12. Do you offer discounts or promotions?
Yes! Follow us on social media and sign up for our email updates to stay informed about exclusive deals and promotions.

If you have additional questions, feel free to reach out. We're here to ensure you have the best experience with BeautyByDesign!